Service Sales Specialist Europe

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Diese Position berichtet an:

Regional Sales Manager Europe for Excitation & Hydropower

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Your role and responsibilities

In this role, you will implement the service sales strategy and manages the service sales process in collaboration with the Sales Manager Europe. Generate service sales opportunities and secure profitable service sales for ABB’s Business Line Power Reliability in Europe. You will focus on Installed Base (IB) and brownfield growth and sell the entire Service portfolio (across excitation systems, grid code compliance studies, hydro power automation and digital solutions) in collaboration with other ABB units. You are going to build long-term customer relationships and ensure immediate response to specific customer needs and issues.

The work model for the role is: hybrid
This role is contributing to ABB Energy Industries' Business Line Power Reliability in Europe.

Core Responsibilities

• Sell entire service product portfolio to expand ABB’s footprint in Europe and act as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Generate service sales leads and develop new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Establish long-term customer relationships by understanding their requirements and translate the needs of customer into relevant ABB Service offerings and solutions.
• Penetrate into IB, promote various upgrade, retrofit, and value-add solutions to the benefit of the customers and ABB.
• Understand the channel strategy and the establishment of related prices and prepare sales plans, review them, and propose recovery plan(s) when needed.

Qualifications for the role

• Experience in service or technical sales within the power generation, electrification, automation, or industrial sectors.
• Thorough knowledge of Installed Base (IB) concepts and the ability to promote upgrades, retrofits, and value‑adding service solutions.
• Skilled in identifying, developing, and securing service sales opportunities based on customer needs and market trends.
• Solid commercial acumen, including experience with pricing, sales planning, forecasting, and recovery plans.
• Customer-focused mindset with effective communication and negotiation skills, building long‑term customer relationships and responding quickly and professionally to customer issues.
• Effective communication and presentation skills and enjoy representing the company at customer meetings, trade fairs, and industry events.
• Ability to manage assigned territory with minimal supervision.
• Willingness to travel as required.
• Ability to fluently communicate in English and German; additional languages.

More about usABB’s Energy Industries Division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation, and water sectors. Driving integrated solutions that automate, digitalize, and electrify operations across industries. The division strives to connect our people and technology capabilities, along with our robust global execution capacity and widespread service footprint to help customers adapt and succeed. With over 50 years of domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies, that are designed to improve operational efficiency, reduce risk, decrease energy consumption and waste.

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